Overview

We are looking for a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations on Spintex Road. The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers’ needs and recommend suitable shop items that best satisfy their needs.

To be successful as a shop assistant, you should be well-organized and adept at using pricing and labeling equipment. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Job Description

Also known as store assistants, retail sales assistants, and sales assistants, shop assistants work in the retail industry where they are responsible for serving customers and processing sales transactions. They also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained. A sales attendant provides customer service in a retail setting. Job duties often include completing transactions, setting up merchandise displays, working with other store personnel, and doing inventory.

Job Tasks/ Function

• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop’s Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirement Qualifications, Skills and Competences

NB

• You must live in Spintex or Tema area
• Qualifications for a job as a sales attendant include a high school diploma and strong people skills.
• You must be tech-savvy and able to manage social media pages
• You must be honest and transparent
• You must be neat and well spoken
• You must be creative and good with marketing on package with benefits