Overview

An estimable Mobile and IT solutions company requires the service of a Trade Account Manager.

What You Will Do

• Responsible for growing revenues and margins based on the targets.
• Manages a portfolio of accounts to achieve long-term success.
• Develops positive relationships with clients.
• Constantly monitoring existing accounts, with a target of growing them by a % YOY (Year-over-year ).
• Progressive Rate and pricing management/set the individual network price per customer and price change configuration.
• Research and establish contact with new leads.
• Driving new business and sales for the Wholesale business with a targeted number of accounts to be added each quarter.
• Representing the company at relevant events and conferences and setting an ROI of the event.
• Responsible for the Buy and Sell (Bilateral Relationship Management) for the accounts as well as the profitability of the account.
• Acting as the sole interface with the account from a commercial stand.
• Acts as an escalation point for the technical/financial problems and resolves conflicts and provide solutions to customers in a timely manner
• Work as a team to ensure the Wholesale team meets its objectives.
• Communicate the progress of their accounts, and new requirements monthly to ensure smooth dealings overall.
• Review and amend contracts as per agreed with the client/vendor in compliance with the company’s governance.
• Communicate with routing any commitments, terms, and conditions, prepaid/postpaid for all their accounts

Required Qualifications, Skills and Competences

• Bachelor’s degree holder of relevant discipline with a minimum of 2 years’ experience in the wholesale traffic and carrier relations business.
• Proficient English user both verbal and written.
• Excellent customer service skills.
• Excellent negotiation skills
• Must be able to initiate and establish executive level rapport with telecom operators.
• Structured thinker, pays attention to detail.
• Demonstrated ability to work independently.
• Availability to travel.