Role purpose

To manage and provide effective leadership to the Radio Optimization and Performance team to optimize the radio networks (2G/3G/4G) to ensure that the network quality and customer experience meet Vodafone Group KPIs, Ghana Regulatory KPIs, customer experience and revenue objectives.

Key accountabilities

• Radio Optimization: Ensure effective optimization and prompt resolution of customer complaints and degrading KPIs that impact on customer experience
• Financial Management: Ensure efficient management of OPEX and CAPEX budget through effective planning, design and deployment to achieve business KPIs (EBITDA, revenue, etc.)
• Strategic Direction – To set out the strategic direction (medium and short term direction and roadmap) for the Network optimization to align with Vodafone Group standards
• Leadership – Inspire, coach and influence the professional development of the team to maximise performance and meet business goals
• Innovation – Seek out new technologies and undertake optimization trials and be responsible for best practices in line with Vodafone Group Standards.

Core Competencies

• BSc Electrical & Electronic Engineering or BSc Telecom Engineering
• Minimum of 8 years’ experience in radio systems and emerging technologies
• Highly proficient with cellular network design & operational, telecoms principles, cellular wireless technologies, radio access network design
• Experience in 4G optimization and performance
• Excellent management skills at a senior level of a multi-disciplined technical team.