Job Description

m2m Ghana seeks to engage a short-term (3-months) mobile health (mHealth) Assistant (MA) who will be under the supervision of the Strategic Information Officer in the m2m Ghana office. The MA will support specific activities including training at health facility and community level throughout the two districts in which m2m operates with specific focus on technical support of the facility based m2m staff. This will in turn contribute program delivery in the areas of Early Childhood Development (ECD), Prevention of Mother-to-Child Transmission (PMTCT), and Reproductive, Maternal, Newborn and Child Health (RMNCH).

Key Performance Areas:

• Update m2m’s mHealth application (CommCare) and relevant software on tablets and phones
• Provide ongoing training in mHealth applications to Mentor Mothers
• Oversee and troubleshoot implementation of the m2m electronic client diary
• Ensure proper functioning of all Mentor Mother phones at all times
• Ensure Mentor Mothers are able to capture data correctly following mHealth training
• Conduct ongoing supportive supervision and mentorship to facility and community based staff to build their capacity in mHealth and data capture
• Provide weekly progress updates on supervision of Mentor Mothers to m2m Ghana staff, namely SI Officer and Technical Specialist
• Participation in key M&E activities within m2m

Qualification and Experience

• Degree/Diploma in any of the following fields: information technology, computer science
• 2 years of relevant experience
• Basic knowledge of Microsoft Office Suite and knowledge
• General interest in mobile phone technology and familiarity with Android OS
• Actively participate in the learning experience in the organization
• Willing and able to uphold m2m values; honesty, integrity, passion, dedication and diversity and Team work
• Willingness to learn and ability to multi-task and apply practical problem-solving skills as needed,
• Resilience and desire to persist when faced with challenges and remain calm in handling complex situations,
• Good writing skills and outstanding communication skills