OVERVIEW

A cleaning and sanitation company located in Kumasi is seeking to employ a General Manager to work with. You will be tasked with supporting the development, operations and profitability of the company through ensuring the best possible business performance, contract compliance and delivery while managing a large number of cleaning personnel on customer sites.

WHAT YOU WILL DO:

• Manage the company, including providing support, absence management, discipline and grievance, and recruitment activities
• Effectively set out goals and objectives for your team, including those for supervisory roles
• Act as a role model and always act in line with our company values
• Drive employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
• Manage contractual budgets in line with financial targets
• Ensure all aspects of the required services are being delivered to the customers’ satisfaction and in accordance with contracts
• Ensure there are sufficient trained and vetted staff working at all times to meet customer and contract requirements
• Develop professional customer relationships, responding appropriately to customer requests and concerns
• Complete effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
• Complete risk assessments and site evaluations as well as completing Quarterly performance reports and billing schedules

REQUIREMENTS:

• Bachelor’s Degree in Business Administration or a related field of study
• At least 3 years’ experience working in a similar operational management role , ideally within the cleaning industry
• Excellent verbal and written communication skills,
• Excellent customer service and organizational skills
• Ability to successfully manage a large team
• Able to adapt and remain flexible
• Strong planning and organizational skills

GENDER: Preferably female

SALARY: Negotiable based on experience