Front Desk Supervisor at A Reputable Hotel
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Location:
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Salary:negotiable
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Job type:Full-Time
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Posted:4 years ago
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Category:Administrative / Clerical Jobs in Ghana
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Deadline:14 May 2020
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Job Level:
Overview
A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday.
What You Will Do
- Provide outstanding services and ensure customer satisfaction.
- Address customer concerns and complaints promptly and professionally.
- Respond to customer needs and requests in a timely manner.
- Answer phone switchboards and transfer calls and take messages.
- Manage incoming and outgoing mails and faxes.
- Post charges to customers and handle card and cash transactions.
- Plan and assign workloads for front office associates.
- Supervise associates in their assigned job duties
Required Qualifications, Skills and Competences
- Diploma
- Must possess good interpersonal and intrapersonal skills
What we can offer you
- Good salary
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