Clerk-Front Desk at Marriott International

  • Location:
    -ACCRA -ACCRA -ACCRA -ACCRA , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Administrative / Clerical Jobs in Ghana
  • Deadline:
    25 Nov 2019

Job Summary

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to Accounting specifications.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
Apply for job

XY Careers Ghana is your most reliable website for latest jobs in Ghana today. This website is powered by JobHouse Ghana, a leading employment agency in Ghana.

Jobs | Current Jobs | View Jobs | https://xycareers.com/ghana/ | Jobs in Ghana.

Jobberman jobs, jobweb Ghana, jobsinghana, businessghana jobs, see more.

You can also check Joblist Ghana jobs, job vacancies in Ghana today and more.

BEFORE YOU GO! Increase your chance by 85%
JOB ALERT SIGN UP
  • Get alert on ALL latest Jobs in Ghana
  • Set up your own keywords
  • Choose your location and other details
  • Get alerts on ONLY matching jobs
  • Bye-bye to receiving USELESS job alerts
  • Put your job search on steriods. No kidding!
  • Powered by XYCAREERS.COM (JobHouse)