Chief Commercial Officer Jumia

Overview

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem.

Job Description

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. To maintain the company’s position as a long-standing E-commerce leader, Jumia Ghana is seeking a Chief Commercial Officer to drive commercial success of the company and shape its strategic plan for growth. As part of Ghana’s Executive Committee, the CCO owns the topline of the country’s P&L and is responsible for creating and executing Jumia’s business plan while managing day to day performance execution. The CCO oversees 4 teams, namely Key Account Management, Commercial Planning, Cross Border E-commerce and Vendor Success (our long tail of marketplace vendors)

Main Responsibilities

  • Delivering the topline of the business (GMV + revenue), in line or ahead of targets
  • DevelopstrategicandtacticaldirectionforallcommercialfunctionsincludingKeyAccountManagement,Commercial Planning, Cross Border E-commerce and VendorSuccess
  • Responsible for the structure, competence and efficiency of the Commercialorganization
  • Collaboratecloselywithcross-functionalteamsincludingMarketing,Legal,Finance,Operations,Logisticsetc.toensure outstanding customer and sellerexperience
  • Deliver successful roll-out of commercial events such as Jumia Anniversary and BlackFriday
  • Develop strategic partnerships with C-level executives of key brands and sellers; owning the partner relationship end to end, from initial scoping to negotiation and execution

Required Skills & Qualifications

  • A minimum of 8+ years’ experience in consulting, Telco, banking or senior commercial leadership roles in E-commerce/FMCG/or Retail, with demonstrated effective management of large teams
  • Proven success in sales & delivering growth
  • High growth/emerging market/start-up experience is an additional advantage
  • Top-tier business/engineering graduate school or MBA
  • Strong project management, analytical and prioritization skills
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