Overview

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

• Ensure successful undertaking of data collection, pre-processing and analysis of data
• Supervise the delivery of accurate, insightful and timely analysis into the performance of the business
• Employ the innovative use of technology to automate and improve the quality, relevance, and timely generation of business reports
• Manage engagement with business stakeholders during delivery of requests
• Drive continuous improvement to create efficiencies in service delivery.

Core Competencies, Knowledge and Experience
Leadership and teamwork

• Must be able to work effortlessly within the team and across the business to drive discussions on business performance
• Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support Innovation and change
• Must have a natural inclination for seeking out new ideas and opportunities
• Should exhibit creativity in approaching everyday challenges in the workplace
• Design, automate and disseminate interactive business dashboards to generate actionable insights

Drive

• Must be able to plough through challenges and see all tasks to their conclusion
• Constructively challenge and assist business functions(CBU, EBU, DT-COP) with data and insights to manage customer base, reduce churn and develop exciting products

Technical Competence

• Must have strong analytical, conceptual and problem-solving abilities
• Must possess excellent attention to detail
• Knowledge in SQL, Oracle database and Python;
• 3+ years’ experience using business intelligence tools (e.g. Tableau , Oracle Analytics Server) and databases

Communication

• Must be able to communicate confidently both orally and in writing. Presentations to the business is a normal requirement for this role
• Must have good interpersonal skills to support working closely with the different functions within the business

Technical and Professional Qualifications

• A Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• Knowledge in SQL, Oracle database and Python;
  Prior experience in the telecoms industry (an advantage but not required)
  Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)