Waiter / Waitress at A Reputable Hotel

Location:

GHANA, GREATER-ACCRA, -ACCRA
Salary:

GH₵500 - GH₵700
Job type:

Full-Time
Posted:

6 years ago
Category:

Customer Service Jobs in Ghana
Deadline:

04 Oct 2019
Job Level:

Vocational/Skilled/Unskilled

Role Description

Handling invoices all the cash and credit card transactions efficiently balancing the register at the end of the day or shift Assist with waiter when the restaurant is busy Greeting the guests when they come in and assisting them in finding the right table
Responsible of taking the food check from the customers or the waiters
Providing immaculate service to the guests
Acknowledging the regular guests when they arrive in the restaurant
Record refund returns and the daily cash on hand
Calculate sales and crosscheck the cash counters amount against them
Recording the sales and the cash amount at the end of the day or shift
Greet and welcome customers entering the restaurant.
Resolve different types of complaints from customers or address them to the Restaurant manager.
Tabulate data regarding bills, total amounts, restaurant expenses in cash registers or record them in computers.
Inform customers about modes of payment available at the restaurant. With variety of options to pay money; cash, check, credit card and debit card.
Answer queries and questions of customers and inform about policies, rules of the Restaurant, etc.

Minimum Qualification Requirements

SSCE or relevant experience in a 2 -3 star hotel environment.
2 years’ experience as a waitress/waiter in similar position would be an advantage
Having good customer service skills to maintain a friendly environment and treating the customers professionally.

This job has expired.

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