Job Duties

• Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
• Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.
• Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves.
• Processes and/or approves invoices for payment.
• Processes and documents returns as required following established procedures.
• Perform customer verification
• Process orders, forms, applications and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work;
• Reforms miscellaneous job-related duties as assigned.
• Record details of inquiries, comments and complaints
• Prepare and distribute customer activity reports

Qualification Required & Experience

• 2 years relevant experience
• Diploma, Associate’s degree