Software Support Executive at A Reputable Company

  • Location:
    -ACCRA -ACCRA -ACCRA -ACCRA , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA
  • Salary:
    GH₵1,000 - GH₵1,500
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Information Technology Jobs in Ghana
  • Deadline:
    24 Jan 2020

Overview

This is a professional job that involves providing support to our customers on the usage of our various software applications ranging from accounting, hotel, payroll & restaurant softwares. Further, you will be responsible for overseeing the new software rollout/implementations & trainee for users in corporate organizations.

What You Will Do

  1. Training our customers on how to use our business management software applications.
  2. Installation of software, deployment and implementation
  3. Troubleshooting user query / problems they encounter using our software products
  4. Providing solution/answers to day to day user queries and challenges
  5. Working as a consultant and acting as knowledge-base where our customers will consult you on day to day basis for help.

Required Qualifications, Skills and Competences

  • Knowledge in business management software like Accounting software, payroll software, etc
  • Smart and sharp in knowledge and use of computer and systems in general
  • Ability to use logical thinking to solve problems
  • Fast thinker, hardworking and ready to work until they find solution to problems
  • Degree in IT, Business Management
  • Knowledge & skills in Graphic design is a plus

What we can offer you

  • Good remuneration
  • Flexible working environment
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