Job Overview

School Receptionist needed at a Educational institutional body in order  to perform tasks answer phone calls, greet visitors and provide information to parents and students. They are able to provide information on a variety of topics, including rules, disciplinary measures, and day-to-day operations of the school. The school Receptionist is the first point of call for visitors to the School. As the ‘face’ of the school the receptionist will be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. In addition, it is essential that the person for this role is organized, able to multitask, work flexibly and have a ‘can do’ approach. You will also assist with general day to day admin tasks which therefore require a good level of IT skills although full training will be provided.

Job Functions / Responsibilities

• To act as the first point of contact for the School; welcoming visitors and answering any incoming calls. Ensure that appropriate actions are taken in a timely manner.
• Maintaining and updating school information, records and databases
• To input student data and assist with administering and managing attendance records.
• send a comprehensive daily report to the school director
• Liase with the school principal or the director to make prompt decisions.

• To act as the school’s receptionist, providing a first point of contact for all incoming calls to ensure that they are answered in a timely and professional manner
• correctly routed to their intended recipients, or an appropriate member of staff, to assure a quick and effective communication system
• To greet visitors to the reception area as required, ensuring that visitors are welcomed into a friendly, professional environment
• To log telephone calls and ensure that relevant information is passed on in a timely manner
• To ensure the reception area is clean, free from clutter and well presented as first impression of the school.
• To ensure that key information is available at the main reception, i.e. up-to-date telephone list.
• To ensure that relevant information / literature is available in the reception seating area, i.e. times of the school day, school prospectus, newsletters, etc.
• To ensure that the reception diary is updated regularly, i.e. with visitor detail.
• To ensure that internal and external perceptions of the school are managed and protected within favorable boundaries, maintaining confidentiality wherever appropriate. The role holder will need to liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diploma

Job Qualifications / Requirement

• Good communication and interpersonal skills.
• Good literacy skills.
• Basic numeracy skills.
• A confident telephone manner.
• Good organizational skills.
• Problem-solving skills.
• Flexibility.
• The ability to work with children