Overview

We are looking to employ an honest sales-driven and customer-oriented Sales Officer to join our sales team to help determine the most effective solutions to increase company sales. Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Job Functions /Responsibilities

• Developing and sustaining long-lasting relationships with customers.
• Answering customers’ questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all-sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Gathering market insights and suggest possible product improvements and changes to ensure that company products meet current market needs.
• Training of customers (writers) on the use of our machine and software.
• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.

Qualifications and Requirements:

• Must be able to read and write
• Have good customer service skills
• Ability to sell and introduce new products to clients
• Must have the ability to respond to client request
• Minimum Qualification an HND Holder