Hollard Insurance Ghana Limited (Hollard General) is a subsidiary of Hollard International. The objective of Hollard Insurance is to enable more people to create and secure a better future by achieving exceptional, sustainable and inclusive growth and treating everyone with care and dignity. With our headquarters in South Africa and our feet firmly planted on Ghanaian soil, we are able to deliver innovative insurance solutions that are customized to unique risks. We are certified as a Top Employer by the Top Employer Institute.

Report to: Head of Retail Market

Job Objective:
The Sales Manager will oversee Business Executives (Sales Agents) and provide excellent and efficient service to clients and stakeholders by managing relationships and also prospecting/selling Hollard Insurance policies to existing and prospective clients in the catchment area.

Main Duties & Responsibilities:

• Achieve and exceed growth and sales targets for the Ring Road Office
• Prospect for clients and carry out presentations on company’s products and services
• Implement sales objectives, initiatives, strategies and programs for the office
• Lead and manage business executives and other stakeholders
• Recruit, train and monitor the performance of business executives
• Provide field support for business executives as they generate leads and close new deals
• Assist with customer service duties
• Resolve concerns and complaints of business executives and other allied agents
• Improve skills of business executives and grow them to become team leaders and sales managers
• Comply with corporate governance and company policies and procedures
• Ensure effective management of Human Resource activities including the management of business executives /agents in catchment are

Required Skills or Experience

• University Degree
• At least six (6) years’ experience in team/branch management
• Experience in sales and relationship management skills
• Ability to lead and deliver on promise
• Good communication skills (including writing and presentation skills)
• Good computer skills especially in MS Word, Excel and PowerPoint