Responsibilities:

• Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Specifying quality requirements of raw materials with suppliers
• Investigating and setting standards for quality and health and safety
• Ensuring that manufacturing processes comply with standards at both national and international level
• Working with operating staff to establish procedures, standards, systems and procedures
• Writing management and technical reports and customers’ charters
• Determining training needs
• Acting as a catalyst for change and improvement in performance and quality
• Directing objectives to maximize profitability
• Recording, analyzing and distributing statistical information
• Monitoring performance
• Supervising technical or laboratory staff.

Qualification Required & Experience

• HND/First Degree in relevant field with 2 years working experience.

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