Overview

A POS technician is a trained professional who is involved in the day-to-day operation of technology applications and equipment related to point-of-sale (POS) systems. POS systems are used to process transactions in retail, hospitality, and other industries.

Responsibilities

• Installing and configuring POS hardware and software
• Troubleshooting and resolving issues with POS systems and peripherals
• Performing upgrades, backups, and maintenance tasks
• Providing technical support and customer service
• Developing and testing POS applications

Required Qualifications, Skills and Competences

• MS SQL 2 Server knowledge of Query writing, writing store procedures or function calls
• Basic Windows 10 and Windows Server troubleshooting/networking.
• Worked with POS printers /desktop hardware
• Able to provide product training when required
• Knowledge of Business processes like Purchase, Sales, Inventory, Transfer
• Identify problems and requirements, analyze operational procedures, and develop business process solutions
• Android OS background would be an advantage.
• Good Communication Skills in English .
• Good communication skills in French will be an advantage