OVERVIEW

A reputable company is urgently looking for an Operations Support Assistant to hire.

UNIT/DEPARTMENT: Operations

REPORTS TO: Operations Officer

JOB SUMMARY
The Operations Support Assistant will provide comprehensive support to the Operations Supervisor in the planning, coordination, and execution of operational tasks. This role requires a proactive individual with strong organizational skills, attention to detail, and the ability to multitask effectively. The ideal candidate will ensure that day-to-day operations run smoothly and align with the company’s objectives and values.

ESSENTIAL JOB FUNCTIONS

1.  Administrative Support:

• Maintain and organize operational files, records, and documents.
• Assist in the preparation and scheduling of meetings, presentations, and reports.
• Manage communications and follow up on tasks assigned by the Operations Supervisor.

2. Operational Coordination:

• Track and monitor daily operational activities to ensure compliance with company policies and procedures.
• Collaborate with other departments to facilitate efficient workflow.
• Support the execution of special projects and initiatives as directed.

3. Procurement and Logistics:

• Coordinate procurement activities, including inventory tracking and supplier management.
• Support logistics processes such as dispatch, delivery tracking, and operational supplies.

4. Data Management:

• Collect, analyze, and report data to support operational decision-making.
• Ensure accurate data entry into company systems and maintain confidentiality of sensitive information.

5. Customer and Vendor Relations:

• Serve as a point of contact for internal and external stakeholders.
• Respond to inquiries, resolve operational issues, and escalate concerns when necessary.

Required Qualifications, Skills and Competences

• A minimum of a Diploma or Bachelor’s degree in Business Administration, Logistics, or a related field.
• 2+ years of experience in operations, administrative support, or a similar role.Hands-on experience implementing operational processes
• A good knowledge of operational principles and policies.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively and maintain a positive attitude under pressure.
• Should possess problem-solving skills
• Good time management skills
• Teamwork and Collaboration