Overview

Crowdfrica.org is a global nonprofit crowdfunding platform that enables anyone anywhere to donate directly to help people in need of life-changing healthcare in Africa. Through Crowdfrica, individuals and organizations worldwide can contribute as little as $5 to fund surgeries and health insurance for people in need. We are connecting people to make universal healthcare and quality education in Africa a reality. Example of what people are doing through crowdfrica.org: Three unique donors from Ghana contributed $650 to help 3-year-old Sarah, who had a tumor on the eye, get the surgery she needed. Bridget from the diaspora used her birthday to raise funds on crowdfrica.org to provide 214 people in a poor village with two years of health insurance each. Almost 5,000 people have been given life-changing healthcare and classroom supplies.

What You Will Do

The Role: Operations Lead
We seek a professional, dedicated, organized, and mission-driven Operations Lead to support and enhance our programs and operational processes. In this role, you will help with program planning, resource management, stakeholder engagement, communications, and administrative tasks to ensure the smooth running of Crowdfrica’s initiatives.

Key Responsibilities

• Support planning and coordination of programs and activities
• Manage resources to support operations efficiently
• Organize and attend stakeholder meetings, document key discussions, and follow up on important decisions
• Draft, edit, and prepare essential paperwork, reports, and materials
• Monitor and improve operational workflows to enhance efficiency
• Build and maintain relationships with partners and donors
• Provide customer support (we all do!)
• Manage communications across media relations, social media, and email
• Send donor updates (receipts, thank-you notes, and impact reports)
• Create and send monthly newsletters and donor emails

Required Qualifications, Skills, and Competencies

• Passion for social impact—you believe in Crowdfrica’s mission and values
• Strong organizational and multitasking skills
• Excellent communication skills (both written and verbal)
• Experience in program coordination, administration, or operations is a plus
• Ability to work independently and as part of a team
• Familiarity with social media management, email marketing, or donor relations is a plus

What we can offer you

• Make a direct impact on healthcare and education access across Africa
• Join a mission-driven, passionate team
• Opportunity to grow and take on leadership responsibilities
• Work in a dynamic and flexible environment
• Competitive Salary

Ready to Make a Difference? Apply Now!
With your application (resume + LinkedIn profile)

Let’s create meaningful change together!