Job Summary

The role of the IT Officer is to monitor and maintain computer systems and networks of the organization. He/She shall be responsible for installing and configuring computer systems, diagnosing hardware and software faults.

Duties and Responsibilities

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks.
• Take staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Ensure security of Data, network access and backup systems.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Support the roll-out of new applications
• Perform any other duty that may be assigned.

Qualifications / Requirements / Competencies

• Degree in Computer Science, MIS or similar field
• Proven working experience as an IT officer or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems