Job Description

As ignitia’s HR & Operations Coordinator, you will work closely with the COO to ensure all HR and organizational systems and processes run smoothly and efficiently.

You are passionate about people, high quality execution and have an eye for detail. You can juggle many projects and activities at the same time without missing deadlines or dropping standards. You enjoy working in a fast-paced environment and enjoy when a meticulous plan comes together.

From managing recruitment and HR processes to operational projects on behalf of the COO to bookkeeping, the role requires agility and flexibility.

You will be working with a team across Ghana, Europe and Nigeria – operations experts, sales gurus scientists, marketers and technical experts. All working to establish ignitia as the lead provider of weather data across this market.

HR & Operations Coordinator – Key Responsibilities

• Plan, coordinate and manage recruitment for ignitia
• Support the design and implementation of HR processes, including onboarding, performance management and payroll
• Plan, manage and deliver internal projects successfully.
• Work across internal teams to support the implementation of processes like performance management, international payments etc.
• Work closely with the NGO Sales and Grants teams to support reporting on spend and impact
• Support the global exec team on preparing materials and reports and facilitating follow-ups.
• Support the COO by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Support the finance and bookkeeping functions of the organization through invoice management, payment verifications, and other small bookkeeping tasks

Requirements
You’re not just great at planning and managing people processes. You are proficient at coordinating multiple projects at the same time. You know how to work with global teams and matrixed organizations. You have an eye for detail and have the flexibility to step in where help is needed. You deliver on time and to a high standard, always. You don’t need handholding and constantly look for ways to make HR and operations work better

You are entrepreneurial and persistent. You are ambitious and love being part of a high performing team. You think your work should make a difference and still be fun.

• You have an undergraduate degree (minimum) from a recognized university
• You have at least 2 years of experience in HR, operations/ project management
• You have experience updating recruitment and people processes
• You understand bookkeeping and are comfortable with the key tasks involved
• You are skilled at delivering in matrixed, international teams
• You are a powerful communicator – both written and oral – and can leverage relationships of trust to deliver results
• Excellent computer skills and tech savvy