Overview

A reputable resort is looking to hire a Front Desk Personnel (Quality Assurance) to work with.

What You Will Do

1. Keep front desk tidy and presentable with all necessary material.
2. Greet and welcome guests.
3. Answer questions and address complaints
4. Answer all incoming calls and redirect them or keep messages
5. Receive letters, packages etc. and distribute them
6. Prepare outgoing mail by drafting correspondence, securing parcels etc.
7. Check, sort and forward emails
8. Monitor office supplies and place orders when necessary
9. Keep updated records and files
10. Monitor office expenses and costs
11. Take up other duties as assigned (travel arrangements, schedules etc.)

Required Qualifications, Skills and Competences

• A minimum of HND in Communication/ Secretariaship/related field
• A minimum of 2 years relevant working experience
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

What we can offer you

• Salary: GHC1,000