Field Officer (Operations Department) with a Logistics Company


Kobo360 is a pan-African e-logistics startup that aggregates end-to-end haulage operations to help cargo owners, truck owners, drivers, and cargo recipients achieve an efficient supply chain framework. With operations in Nigeria, Ghana, Ivory Coast, Benin, Uganda and Kenya, we are one of the fastest-growing logistics tech startups in Africa.
Our mission is to build the Global Logistics Operating System (GLOS) that will power trade and commerce across Africa and emerging markets. In developing an all-in-one logistics ecosystem, we leverage data and technology to enable unprecedented efficiency and cost reduction in the supply chain, providing 360-visibility while delivering products of all sizes safely, on time and in full.0

What You Will Do

  1. Ensure collection of signed waybills from transporters and timely submission to the office
  2. Monitor and ensure drivers are always at loading points.
  3. Ensure all active trips are captured on the dashboard.
  4. Tech Adoption, tracker deployment – educate drivers/transporters on the app usage and report app challenges to the Tech department.
  5. Ensure all drivers/transporters are trained by the tech team on the usage of the Kobo App, trackers & USSD codes.
  6. Daily update on various WhatsApp groups on position of trucks.
  7. Inspect driver licenses for validity and trucks for safety and road worthiness.
  8. Track drivers on trips from point of departure to point of destination.
  9. Handle complaints from drivers/partners and client reps at loading points.
  10. Record and maintain a check sheet of trucks and drivers.
  11. Perform duties outside the stated KPIs as and when required.

Required Qualifications, Skills and Competences

  • Diploma with at least a year’s working experience in a field work
  • Previous experience in the Logistics industry will be an added advantage.

Duty Station – Spintex Road / Tema

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