Overview

Ghana Broadcasting Corporation (GBC) seeks to employ qualified persons at its Information Technology Department, specifically into the under listed functional area: SDigital Media (Online & Web Services)

General Duties/Responsibilities

The general duties and responsibilities for all three (3) areas will include but not limited to the following:

• Collect and analyse data to support the IT application systems
• Collate and analyse information and data for the development of technical specifications for the requisitioning and the deployment of equipment software resources and other IT systems for the Section/Unit
•  Conduct IT application systems testing and make recommendations for further action
•  Conduct process analayses of systems and applications and provide inputs/recommendations to support IT application design, development and deployment for the section/unit
•  Provide information for design and development of procedures, standards and guidelines to support the implementation of IT systems for the section/unit
•  Collect and analyse data in the investigations of complaints on the IT systems for appropriate action
•  Collect and analayse data on the testing of application systems deployed in the section/unit
  Provide inputs for the preparation of periodic reports for the section/unit

Specific Duties/Responsibilities

• Use market specific knowledge, signals and insights to design and implement solutions to improve the brand identify
•  Develop and manage meaningful relationships with cross functional teams on the networks
• Work with other market teams to support the development of a standardized market strategy
•  Act as domain expert and point of contact for internal partners and vendor partners to review and analyse complex issues
• Partner with user facing teams such as content-generators to understand their customer needs
•  Be able to understand and articular the Corporate’s IT enforcement strategies
•  Analyse reports and dashboards to monitor and investigate identity related trends
•  Lead project initiatives to find new and innovative ways to consistently improve identity efforts and user experience
•  Develop and deliver training on various policies and workflows as required
•  Help define quality review guidelines and perform quality audits as needed
•  Ability to review sensitive and potentially disturbing content including, but not limited o, vulgar language, hate speech, violent threats, pornography and other socially deviant and/or disturbing graphic images

Qualification Required & Experience

•  A minimum of a Bachelor’s degree from an accredited tertiary institution in information technology, computer science or computer engineering. A masters degree will be an added advantage
•  A minimum of 4 years post qualification relevant work experience in a reputable organisation
•  Relevant advance professional Level IT certificates or industry competency based certifications
•  Must belong to the relevant professional association/body/institution

Competencies

•  Good knowledge in IT systems, IT infrastructure, applications and operations development
•  Good knowledge in IT system designs, Data and specification analysis
•  Good knowledge and understanding of IT security, systems, operations and general protocols
•  Good knowledge and understanding of IT regulations, standards and general protocols
• Good knowledge and understanding of Business Process Analysis for IT Application systems
•  Good knowledge and understanding of IT Application System Testing
•  Knowledge of public sector rules, regulations, systems and procedures
•  Basic administrative skills (i.e report-writing, basic-problem solving & presentation)
•  Research and analysis skills
•  Ability to lead teams