A reputable firm is seeking to employ a Debt Collector Cum Lawyer who has worked in financial services and has been employed to track down individuals with overdue bills and request payment. Who can research information about debtors involving details like new addresses and other information and seeks to reach out and obtain past due payments.

Responsibilities for Debt Collector

• Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts
• Contact customers with balances and negotiate payment terms and schedules
• Minimize objections for payment and suggest available customer-friendly payment option
• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
• Offer clients several payment options and arrange for the prompt repayment of balances
• Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts

Qualifications for Debt Collector

• 1-3 years of telemarketing experience preferred
• Excellent communication and negotiation skills
• Successful completion of the Professional Debt Collector Certification (ACA) is strongly preferred
• Ability to positively connect with clients and encourage them to make payments toward debts owed
• Time management skills are essential to complete all required client calls daily
• Experience meeting retention and negotiation sales goals
• Basic computer software skills and the ability to work within relevant data spreadsheets
• Ability to work well in a fast-paced environment
• Attention to detail and the ability to reason and think quickly is essential for negotiating effectively