The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
The Role
Customer Services and sales Advisor
We are looking to hire a dynamic and detail-oriented individual to join our Customer Service Team, To deliver a positive experience to British Council customers and clients by delivering an effective, efficient, quality driven and integrated response on the full range of British Council activities and services delivered in Ghana
The Opportunity
This post will involve the day to day management of all the Customer Service-related tasks at the British Council office in Accra. The post holder will be accountable for the delivery of high quality customer service to all customers and clients to the standards prescribed in the British Council Customer Service Framework (CSF)
Requirements
We are looking for someone with:
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