Credits Officer

Job Details

Department: Credits
Reports To: Head-Credits Unit (SME)

Key Result Areas

  • Credit analysis and processing
  • Credit Monitoring and Recovery
  • Credit Risk analysis and management
  • Relationship management

What You Will Do

  • Marketing of Q Capital’s loan products and winning new loan businesses.
  • Evaluate clients business information to ensure accuracy and maintain updated records of loan applications.
  • Interviewing, assessing and appraising of requests for loan facilities.
  • Conduct background investigations into the character and credit worthiness of credit applicants and identify the presence of any risks.
  • Assess credit applications and process them for consideration by the Credit Committee.
  • Ensure that all conditions for loan approvals are adhered to before disbursement.
  • Ensure that all loan facilities are within approved Credit Policy guidelines and comply with Bank of Ghana requirements.
  • Monitor progress of existing loans and follow up with clients about loan renewals
  • Monitoring of loan clients to ensure prompt repayments in accordance with terms of facilities and alerting credit officers of any dangers in portfolios.
  • Recovery / Collection of daily or weekly repayments from clients
  • Provide adequate support by advising clients on business strategies to help grow and expand their businesses
  • Preparation of regular reports

Required Qualifications, Skills and Competences

  • First Degree / HND in Accounting, Finance, Economics, Mathematics, Statistics or any related field with two years (2) post qualification relevant working experience. OR
  • WASSCE with a concentration in Business Studies, Accounting, Marketing, Economics, Mathematics, Statistics or any related field with three (3) years post-qualification relevant experience.

Work-based competencies/Skills;

  • Proven work experience as a Credit / Loan Officer or similar role
  • Hands-on experience with lending/recovery procedures and products
  • Good Marketing and Sales promotion skills
  • Strong analytical skills and judgement
  • Good numeracy/ accuracy skills
  • Good written and oral communication skills
  • Excellent Customer service skills
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