Overview

ABOUT THE COMPANY

Founded in 1993, our client is a leader in the retail and supply of furniture in Africa. The company has a retail shop area of more than 50,000m2, 33 points of sale with more than 1,000 employees and 2 stores in sub-Saharan Africa. Ghana is the latest addition and Accra is the starting city.

What You Will Do

1. Manage transactions with customers using cash registers
2. Scan goods and ensure pricing is accurate
3. Collect payments whether in cash or credit
4. Issue receipts, refunds, change or tickets
5. Redeem stamps and coupons
6. Cross-sell products and introduce new ones
7. Resolve customer complaints, guide them and provide relevant information
8. Greet customers when entering or leaving the store
9. Maintain clean and tidy checkout areas
10. Track transactions on balance sheets and report any discrepancies
11. Bag, box or gift-wrap packages
12. Handle merchandise returns and exchanges

Required Qualifications, Skills and Competences

• A minimum of a Degree
• Must have a minimum of 2 years in-door retail experience
• Exceptional customer service skills
• A general willingness to help customers have a great experience
• Basic PC knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills

Salary: GHC1,000