Division: Finance & Services
Department: Revenue Assurance & Fraud Management
Location: Accra
Position: Analyst, Revenue Assurance & Fraud Operations
Level: MTN Level 2
Reports to: Manager, Revenue Assurance & Fraud Operations Support

Job Summary:

• Responsible for proactively monitoring and implementing controls and related activities within the Xtra time/byte space.

Job Role

• Responsible for the review of inherent potential risks within the xtra time/byte/Money space
• Design and Implement primary and secondary controls within the xtra time/Byte/money space to prevent and detect leakage
• Responsible for primary controls monitoring
• Responsible for Secondary control performance and exception remediation
• Daily data quality monitoring on RAFM platform
• Revenue reporting and usage trend analysis
• Conduct pre and post xtra time/byte/money product and services implementation test
• Review changes to the xtra time/byte/money system and user logs
• Perform borrowing and repayment analysis
• Perform bad debt aging analysis

Context:

• Dynamic and highly competitive telecommunication & ICT industry
• Highly regulated environment
• Performance driven environment
• Diverse cultural environment
• Group best practices & standards alignment
• Regionalization structure implication
• Supply Market Demographics
• Opco Specific restrictions on local content
• Highly technical nature of the Revenue Assurance and Fraud Management domain

Qualification Required & Experience

Education

• First Degree in B.Comm/ B.Acc/ BSC
• CISA/CISM qualification a plus.

Experience
3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus

Professional/Technical competencies:

• Good Knowledge of the mechanics of telecommunications.
• Knowledge of Telco billing principles and operation.
• Good knowledge of the Revenue Management chain in telecommunications
• High level of IT
• Good understanding of quantitative and analytical principles
• Good knowledge of Financial analysis and modelling skills

Skills/ Physical competencies:

• A sense of accuracy & attention to detail
• Strong numerical skills
• Analytically sound
• Good communication and interpersonal skills at both individual and team level
• Report writing abilities
• Presentation skills
• Problem solving skills

NB: The Incumbent must maintain strict confidentiality always.