Division: Internal Audit & Forensics
Department: Internal Audit & Forensics
Position: Analyst, Pro-Active Fraud
Level: MTN Level 2
Reports to: Manager, Forensics

Job Summary:

• Provide expert advice in the area of Fraud Risk detection and prevention. In addition, the role is responsible for implementing the fraud risk framework in terms of ensuring the effectiveness of the fraud risk detection and prevention systems and processes, by driving the fraud detection and prevention framework, process innovation & meaningful analytics.

Job Role

The Analyst Proactive Fraud Management role will be accountable to achieve the following objectives:

• Provide input in the creation and implementation of the fraud prevention strategy in line with overarching divisional goals for area within Internal Audit and Forensic Services
• Provide input to Manager on strategic issues on developing and continuously improving the fraud detection and prevention framework.
• Develop and drive appropriate fraud detection and prevention operational frameworks, aligned to overall Fraud Risk strategy, ensuring that the systems and processes in place are effective and drive reduction and mitigation of fraud risk and enable the employees and business to denounce any irregular activities.
• Implement and drive the continuous testing on the design and effectiveness of these key internal controls, systems and processes for fraud detection and prevention, addressing control weaknesses, and making recommendations regarding industry best practice controls, systems and processes, and continued control improvement.
• Produce/compile high level report on fraud detection and prevention systems, trends, new challenges, new exposures, with recommendations and guidance to management, based on internal expertise and, best practices;
• Ensure that the whistle-blower function as an enabler to fraud detection and prevention operates effectively, and that training on the channel is included in the training programmes developed.
• Provide expertise input into management for the development and enhancement of internal fraud detection and prevention strategy and framework.

Context:

MTN is entering a new phase in its lifecycle where operational and commercial excellence
has become critical for success. The urgency for change has become more heightened
amidst increased competitive intensity across all markets in which MTN operates. The
Internal Audit – Forensics sub-function must therefore ensure successful delivery in the
context of:

• Diversifying telco-to-techno landscape
• Evolving industry ecosystems
• Shifting Audit landscapes
• Evolution of Audit approaches to include multiple lines of defence
• Constant dynamic risk challenges faced
• Management of demanding customer and supplier expectations
• Enhancing MTN reputational position as a leading, transparent Network provider

Qualification Required & Experience

Education

• Bachelor of Commerce/ Degree in Accounting/Audit/Finance
• Chartered Accountant/CIA in related field (i.e. Audit) is advantageous

Experience

• Minimum of 3 years’ experience in an area of specialisation
• Work experience across diverse cultures and geographies advantageous
• Experience working in a small to medium organization

Knowledge:

• Strong investigations skills – preferably in the context of Technology
• Project Management
• Systems Analysis

Skills / physical competencies:

• Customer Focused
• Conceptual Thinker, Problem Solver, Improvement Driver
• Culture and Change Champion, Supportive People Manager, Relationship Manager
• Results Achiever, Operationally Astute

NB: The Incumbent must maintain strict confidentiality at all times

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