Responsibilities:

• Follows established procedures and guidelines to provide timely and effective administrative support to an office, business unit, department, or other organization group. Performs activities under direct supervision.
• Answers telephones, screens calls and takes messages so callers/visitors are dealt with promptly, courteously and accurately.
• Transcribes, type, format and proof reads a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software.
• Coordinates internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees and ensuring that various meeting amenities are available.
• Manages the appointments and schedules of staff in the unit.
• Uses office equipment such as photocopiers, faxes and printers.
• Performs other administrative tasks according to established guidelines and procedures so these activities are completed accurately and on time.
• Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.

Qualifications

Skills

• Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Plans and aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer focus – Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability – Holding self and others accountable to meet commitments.
• Data Communication and Visualization – Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
• Data Analytics – Interprets information relying on knowledge of business or functional frameworks, and leverages analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights; assesses quality of data as an initial step of the analysis.

Education, Licenses, Certifications

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Experience

• Minimal or no work experience required.