Overview

This is a fulltime position in a reputable company with the vision of becoming Ghana’s preferred travel and Tour Operator by constantly improving, evolving and refining our services to meet our client’s specific needs.

Reports to

He/She reports directly to the Business/ Operations Manager

Responsibilities include but not limited to:

• General office administration
• Planning and booking reservations
• Itinerary planning
• Tour planning
• Customer service and addressing queries
• Selling products and services
• Establishing executive level, long-term customer relationship for future cross-sell and up-sell opportunities
• Ensuring customer satisfaction
• Other duties as assigned by superior

Skills, Knowledge & Experience:

• At least 2 years’ industry experience in a similar role within the last four (4) years with an IATA approved agency or airline
• At least 2 years working experience of Amadeus GDS
• Strong written and verbal communication skills
• Office administration experience
• Demonstrate knowledge of the tourism industry
• Marketing and selling skills
• Completion of a certified ticketing course or IATA/UFTA Diploma is an advantage

Salary: Attractive