Account Manager

Overview

The Advertising Account Manager’s primary responsibility is to build and maintain relationships with clients, understanding their needs and goals to develop effective advertising strategies. He or she will manage client accounts, oversee project teams, and ensure campaigns are delivered on time and within budget. This involves conducting market research, developing promotional strategies, and working with various departments to execute advertising plans. The Advertising Account Manager is the bridge between an advertising agency and its clients, ensuring advertising campaigns are delivered effectively. They manage client relationships, understand client needs, and coordinate with internal teams to execute successful strategies.


Key Responsibilities:

  • Client Relationship Management:
    • Act as the primary point of contact for clients, managing their needs and expectations.
    • Develop and maintain strong relationships with clients to ensure ongoing business and satisfaction.
    • Regularly communicate with clients to update them on progress, address concerns, and proactively identify new opportunities.
  • Project Management:
    • Conduct media analysis and present report on most effective media outlets, campaign reach and cost.
    • Oversee all aspects of advertising campaigns, including planning, execution, and delivery.
    • Manage project timelines, budgets, and resources to ensure campaigns are completed on time and within budget.
    • Monitor campaign performance, analyze results, and provide recommendations for improvement.
  • Collaboration and Communication:
    • Work closely with internal teams (e.g., creative, media, digital) to develop and implement advertising strategies.
    • Facilitate communication between clients and internal teams, ensuring everyone is aligned and informed.
    • Represent client interests and advocate for their needs within the agency.
  • Business Development:
    • Identify opportunities to grow client accounts and expand the agency’s portfolio.
    • Develop and implement strategies to retain existing clients and acquire new business.

Skills and Qualifications:

  • Strong communication and interpersonal skills:

Effective communication with clients and internal teams is crucial.

  • Project management skills:

Ability to manage multiple projects simultaneously, meet deadlines, and stay within budget.

  • Strategic thinking:

Understanding of advertising strategies and how to effectively meet client objectives.

  • Problem-solving skills:

Ability to identify and resolve issues that may arise during campaign execution.

  • Knowledge of the advertising industry:

Familiarity with different advertising channels, platforms, and best practices

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