Overview

At Digi-Prints we specialise in the production of photo-books, calendars, business cards, ID cards,  name badges, menus, brochures, photos, passport/ ID photos, large format, posters & canvas prints, cards and a range of personalised/ customised photo-gifts (such as mugs, t-shirts, baseball caps, mouse mats, place mats & coasters, pin badges (buttons), pocket mirrors, key rings, fridge magnets, clocks and more)

To facilitate and further business growth and business development we are looking for a General Manager, Operations & Business Development, candidates must be interested in learning and developing new skills.

Location: Holy Hills, East Ofankor, Accra, Ghana (GhanaPost GPS code: GW-0169-7331)

The General Manager will be responsible for all Digi-Prints business operations, business development and growth of the business, including management of other businesses and ventures run by the director(s)

Summary of key responsibilities:

• Business development (of products & services) – establish, manage & maintain relationships with Clients, Affiliates and Customers (bring in new business – clients, affiliates and customers)
• Grow business and establish business continuity
• Supervision and training of operation and/ production staff
• Plan and coordinate production activities for order completion
• Completion of customer orders (or samples) organise collection/ delivery of completed orders (or samples) to customers/ clients
• Ensures compliance with Digi-Prints product quality standards for all customer orders
• Management of stock levels and stock records (products and starting materials)
• Maintenance (cleanliness) of equipment and premises
• Maintenance of databases, as applicable
• Invoicing and maintenance of sales records
• Oversee and complete print productions (oversee assembly and completion of orders)
  • Product sublimation, ring binding, printing, lamination, cutting printed material to size and assembly of products
• Application of heat and adhesive vinyl
• Completes online quality control (QC) checks during order completion and of finished/ completed orders (products)
• Minimises waste, prevents errors and ensures continuous improvement and development of self and subordinates
• Deputises for Manager
• Deputises for other staff
• Any other duties as required by the Manager (or Directors)

Education/ Experience/Skills:

• Bachelor’s degree/ equivalent vocational or relevant experience
• IT (computer) literate, experience (good knowledge) of MS word, excel, PowerPoint and other MS Office applications
• Experience with the operation of a heat press, guillotine, table-top & portable photo cutters, laser printers & large-format inkjet printers and use of print media
• Good coordination and cognitive skills
• Good depth perception and ability to work with hands
• Highly motivated, self-starter, self-driven, creative, innovative and dependable
• Trustworthy and ability to work harmoniously with others, build and maintain positive team & customer relationships
• Ability to work independently without constant/ direct supervision
• Demonstrates good attention to detail and has a high sense of quality
• Target orientated and flexibility to adapt to changing situations and the ability to work under pressure, and strategically plan. organise and manage multiple priorities simultaneously
• Effective communicator and good presentation skills
• Fluent in written and verbal English. Fluency in Twi, Ga and other Ghanaian languages is desirable

What we offer:

• We offer comprehensive training and the opportunity to build and establish yourself as an integral member of the team and develop into a leader who ultimately contributes to decision making and future direction/ strategy of the business
•  The position comes with accommodation and competitive remuneration for the successful candidate who longs to be part of a dynamic business and team
• The candidate must be willing to relocate