OVERVIEW
Garage is an auto maintenance and financing platform that connects car owners and fleet owners to highly vetted mechanics and help with distribution of auto parts.
The Customer Success Associate role will support Garage’s operations and ensure that managers and employees across the company have the right information and assistance to do their jobs. The Customer Success Associate is a critical role that Garage Senior leaders rely on to get visibility as to what is happening in all parts of the organization and ensure that the company’s operations work like a well-oiled machine. Successful candidates in this role will be great communicators, driven, self-motivated, entrepreneurial, resourceful, highly organized, able to work with little supervision and obsessed about customer service. This role will require you to work on the field at least 40-50% of the time and be based in the Great Accra Region.
WHAT YOU WILL DO:
As a Customer Success Associate you will be collaborating with the sales, operations, products and other teams at Garage to drive long term client engagement, retention, adoption and satisfaction. Your responsibilities will include but not limited to:
QUALIFICATIONS:
COMPENSATION:
BENEFITS:
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