Overview

Medicine Counter Assistants (MCA) or Pharmacy assistants help pharmacists order, prepare and dispense medicines. Pharmacy assistants work as part pharmacy teams in community pharmacies. Some work in retail pharmacies in supermarkets or on the high street. A medicine counter assistant is a person who assists a licensed pharmacist to dispense drugs to customers as well as render medical advice on known conditions. They have a number of responsibilities including: Taking up the delivery of drugs and arranging them well in the pharmacy

Duties  / Functions Of An MCA

• Dispenses prescription medication and other medical products to patients under the direction of a licensed pharmacist
• Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Gathers organizes and assesses patient information
• Supplies patients with information and education on their prescriptions
• Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies
•  Liaises with healthcare providers and patients to obtain correct prescription information
• Answers patients’ questions about their medications under the supervision of the pharmacist
•  Takes inventory of drugs on hand and records results
•  Places orders for additional drugs as directed by the pharmacist
•  Prepares billing information for medications
•  Completes patients’ sales transactions for the purchase of prescription and over-the-counter medications as well as other pharmaceutical products

Requirement/ Qualification Skills or Experience

•  Detail-Oriented
• MCA certification from a recognized institution.

   

•  Possess at least two (2) years of hands-on related experience in a hospital or wellness center
•  Works Well with a Team
•  Strong Customer-Service Skills
•  Excellent Verbal Communication Skills
• Good Listener
•  Discreet
• Mathematical Skills
•  Excellent Memorization Skills
•  Adaptive Learner,
• Computer Skills
• Knowledge of Drug Regulations
•  Multi-Tasking Skills
•  Record-Keeping Ability