Role Purpose

• To drive development of Business Continuity Management across all Technology departments to enhance business resilience and level of preparedness to facilitate effective disaster recovery with minimal operational disruption and revenue loss
• Coordinate on-going Technology BCM Management including plan maintenance, recovery performance monitoring, training and reporting to ensure BCM principles are embedded in Technology operations
• Role activities require full alignment with Corporate Integrity & Risk Business Continuity and Crisis Management

Key Accountabilities

• Deliver an effective Business Continuity Program for Technology
• High level Business Resilience plan aligned with Technology strategic plans
• Business Impact Analysis
• Definition of Mission Critical Systems
• Risk Assessments
• Single Point of Failure analysis including redundancy gaps & high dependency areas
• Design & implementation of Disaster Recovery Plans for mission critical systems
• On-going Technology BCM Management
• Minimum annual business continuity documentation maintenance and update to reflect changes in systems architecture
• Implement change management procedure to facilitate update of Disaster Recover Plans
• Ensure compliance with Group Recovery Target Objectives (RTOs) and agreed Maximum Tolerable Periods of Disruption (MTPD)
• Review key business partner BCM plans and ensure alignment with VFGH requirements
• BCM Exercise – Development & Coordination
• Develop schedule of BCM exercises to support disaster response preparedness
• Coordinate Technology Disaster Recovery Plan exercises and participate in centrally organised BCM exercises
• Crisis Management response to all serious incidences within the business.
• Ensure correct implementation of Disaster Recovery Plans and Workplace Recovery Plans as prescribed
• Provide expertise and support to management and business functional areas, as required, when a business disruption occurs in line with recovery plans
• Reporting on Business Continuity & Crisis Management activities and Incidents
• Report the business continuity status of business units to senior management
• Provision of Post Incident Reports on any Technology Business Continuity Incidents
• BCCM & ERM Information Awareness
• Promote awareness throughout Technology on BCM
• Develop schedules for training/awareness for business partner associates.