Overview

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. A front desk clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Also known as a front desk receptionist.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills. They are responsible for answering and managing the phone calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office

Job Functions/ Responsibilities

• Greet clients and set a positive office atmosphere
• Answer the phone, take messages, and redirect calls to appropriate offices
• Organize and maintain files and records; update when necessary
• Accept all letters and packages, and distribute them to their appropriate departments.
• Oversee sorting and distribution of incoming mail.
• Perform inventory of office supplies and order what is needed
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

Requirement/ Qualification

• An enabling environment to work and effectively deliver result with little or no pressure.
• Quarterly staff remuneration reviewed
• Good health maintenance package
• Free Lunch 3 times  a week
• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.