Job overview

Representatives create customer awareness of companies’ products and services. They are responsible for presenting companies’ products and services to potential customers and closing sales.

JOB Functions / Responsibilities

• Ensure optimal level of customer services through various sales calls on telephone.
• Administer and ensure compliance to all sale objectives.
• Manage selling of various products in professional manner.
• Monitor all customer queries and ensure timely response to all issues.
• Coordinate with customers and provide various company plans and services and detail quote for all required information.
• Maintain and update knowledge on all company products and services.
• Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products.
• Ensure optimal utilization of all sales tools and resources.
• Documents and maintain all records of sales activities and provide updates as per requirement.
• Manage various documents for all sales sources efficiently.
• Administer all underwriting process and maintain records for same.
• Participate in all departmental meetings and provide training for same.

Job Qualification / Requirement

• Direct sales representatives must be good with people and able to communicate well in order to get buyers to trust them. Companies hiring direct sales reps also prefer workers with a background in the following:

• Networking skills – direct sales representatives must find and make their own business contacts, which requires strong networking know-how
• Charisma – getting people to like you is essential if you want to get them to buy from you, so having natural charisma will serve you well
• Negotiation skills – not every sale is going to be easy, and many potential buyers will want to negotiate so they feel they’re getting the best price, which means direct sales reps need to be strong in this area to make sure they’re getting their company a good profit
• Strong memory – remembering names and tidbits of personal information about people helps build strong connections with potential buyers, which ultimately helps make the sale
• Mathematics – because they work with sales figures and money, direct sales reps should have an aptitude for math

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