Overview

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills. Front Desk Officer (NEX-Front Desk) -034) who will be responsible for receiving visitors by greeting, welcoming, and directing them appropriately while notifying company personnel of visitor arrival.

Job Functions/ Responsibilities

• Receiving visitors by greeting, welcoming, directing, and announcing them appropriately
• Answering, screening, and forwarding any incoming phone calls while providing basic information when needed
• Receiving and sorting daily mail/deliveries/couriers
• Maintaining security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Updating appointment calendars and schedule meetings/appointments
• Perform other clerical front desks/ receptionist duties such as filing, photocopying, collating, faxing, etc.

Qualifications & Experience:

• An OND or HND from a recognized and accredited Polytechnic
• At least 2 years proven working experience in a similar role
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure