Overview

We are seeking a driven Agency Manager to lead agency performance. The agency manager’s responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. You should be able to clearly communicate any performance concerns to management and make recommendations. Agency managers supervise and coordinate all aspects of an agency. They work with agents and clients to ensure that targets are met, relevant policies and guidelines are upheld, and customer satisfaction is achieved. Specialized knowledge may be required depending on the type of agency.

To be successful as an agency manager, you should have excellent interpersonal and organizational skills. A first-class agency manager should be able to inspire and motivate their team while maintaining a good image of the agency’s brand.

Job Functions / Responsibilities

•  Supervise the activities of the sales team in your Agency including marketing activities like product activation.
•  Recruit, train, retain and manage at least 4 competent Unit Managers.
•  Ensure Unit Managers attain their minimum of 15 Unit Managers target respectively.
•  Prepare and deliver sales presentations.
•  Assist team members maintain contact with clients and close deals.
•  Work with the Regional Manager to achieve sales target.
•  Drive sales initiatives, activities, strategies and sales plans required to build brand visibility
  to ensure the Agency achieve it set target.
• Serve as a point of reference to employees in terms of showing great work ethics, habits, personal and professional character.
•  Possess deep knowledge of product offering and value proposition
•  Adhere to organizational policies and regulations affecting the Sales department.
•  Develop and maintain accurate record of teams prospects, lead, sales activities and active clientele base.
•  Attend tradeshows with team and other marketing events and represent the organization.
•  Evaluate performance of team and seek ways to improve team’s performance
• Establishing strong relationships with staff and clients.
• Ensuring all staff exercise good time management.
• Obeying agency regulations, guidelines, and policies, and ensuring staff does the same.
• Researching current industry/market trends and using knowledge for business improvement.
•  Identify trends in the market, both current and future that are likely to affect the performance of the organization.
• Ensure monthly target for team is met and exceeded.
•  Make sales

Agency Manager Requirements

• Bachelor’s degree in marketing, management, HR or similar.
• 3-5 years of agency experience (managerial experience advantageous).
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously.