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Stores Supervisor

Accra, Ghana
-ACCRA -ACCRA -ACCRA -ACCRA , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA
negotiable Expires in 2 months

JOB DETAIL

A reputable international duty-free shop is looking to recruit a Stores Supervisor.

Job purpose: Take ownership of all activities and ensure smooth operations at shop level.

Key Responsibilities:

  • Supervise tasks of retail staff, cashiers and people working on the store floor.
  • Ensure daily and monthly sales target are achieved.
  • Assist in product pricing and ensure correct display of RSP.
  • Ensure promotions and merchandised are accurate and as per the SOP.
  • Ensure all customers are attended and their queries and complaints are handled with
  • satisfaction.
  • Ensure standards for quality, customer service and health & safety, working hours is met.
  • Ensure availability of sufficient stocks on the shelf & in the pipeline, at all times, with
  • sufficient shelf-life for applicable products.
  • Ensure correctness of all currency at the till & in the safe – match with invoices.
  • Ensure Stock & Sale / Bond Registers are updated daily and cross checked against invoices.
  • Prepare Sales report, analyze data and suggest way forward.
  • Organize and distribute staff schedules.
  • Evaluate on-the-job performance of store staff.
  • Monitor the validity of any licenses/concession letters.
  • Monitor the validity of the Customs License and Bank Guarantee against stocks in the shop.
  • Ensure availability of valid insurance coverage for Fire, Burglary, theft & Natural Calamities.

KPIs:

  • Achievement of sales targets as assigned.
  • Stock shrinkage within set limit.
  • Well maintained and accurate Stock and Sales/Bond registers
  • Develop and maintain healthy relationships with all stakeholders.

Competencies :

Functional

  • Strong hands-on experience in retail operations, merchandising and marketing
  • Customer Service orientation
  • Hands on knowledge in LS Retail
  • Stock management

Behavioral

  • Decision making ability
  • Lead employees to success
  • Ability to do multi-task, prioritize work and meet tight schedules
  • Excellent interpersonal, communication & presentation skills.
  • Follow ethical behaviour
  • Ability to manage conflict
  • Time management

Qualification & Experience: Graduation. Minimum 5 year experience in Retail as Supervisor.

  • Others mandatory requirement
  • Good conduct certificates from previous employee.
  • Non-criminal back-ground certificate from police.

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-ACCRA -ACCRA -ACCRA -ACCRA , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA
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