xyCareers Ghana

Sales Support Officer

Accra, Ghana
Tema Tema Tema Tema , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA
negotiable Expires in 14 hours

JOB DETAIL

Our client, one of the leading automobile companies in Ghana is seeking to employ for the following position: Sales Support Officer

Job Purpose

  • To coordinate and provide sales support to customers by working with Distributors

Specific Responsibilities

  • Engage in regular outdoor sales and marketing activities in all the regions of Ghana
  • Conduct market research projects (data collection, feedback etc) across all regions as necessary
  • Answers phone calls from distributors and customers and deals with problems as they arise
  • Follow up with customers to make sure that they are satisfied with a particular product
  • Meets with distributors and dealers to make sure that sales people are doing their job correctly
  • Provide any necessary data or reports to the sales team
  • Exert attention to detail, as customers may have the same problems, reports the problems as necessary
  • Arrange appointments with clients and sales team
  • Responding to customers emails, texts and phone calls
  • Update all contact information for clients
  • Deal with any customer complaints and resolves the issue as necessary
  • Does any necessary administrative work, including filing and presenting reports

Qualification Required & Experience

  • Bachelor’s Degree in Business Administration, Marketing, Economics or Social Sciences. A professional qualification and or Master of Business Administration will be an added advantage
  • A minimum of 3 to 5 years of relevant work experience in the retail and wholesale industry
  • Work will involve frequent travels so candidate must be ready and able to do so sometimes on short notice
  • Proficiency in 2 to 3 local languages plus french will be an added advantage
  • Outstanding communication and presentation skills
  • Excellent analytical, reasoning and problem-solving skills
  • Good computer skills, including proficiency in MS Office and critically excel is a required criteria
  • Results-oriented, strategic thinker and planner
  • Must be resident in Accra or Tema
  • Age Requirement – Not more than 35 years of age
  • Ability to drive and must hold a valid driving license
  • Knowledge of motorcycle and automobile industry will be an added advantage

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Tema Tema Tema Tema , GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA GREATER-ACCRA , GHANA GHANA GHANA GHANA

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