Job Overview

Online Manager Needed at firm. The successful candidate will use online and offline marketing channels to increase sales and conversions, and profitability. This involves managing websites/social media/marketing channels to maximize sales, coordinating campaigns and sales activities, conducting market research, and engage customers online.

Job Functions / Responsibilities

• Drive the implementation and improve the operational framework for the delivery of a leading online gaming platform for Premier Bet
•  Assist the online team with testing new products, campaigns, and promotions, and advise on market suitability.
•  Ensure all new products and services as delivered by the online team in Europe are successfully implemented and report on market trends and the competition.
•  Manage the relationship between Editec Online team (Malta) and key internal and external stakeholders and customers to drive growth.
• The Online Manager will support, develop, and implement a fully profitable and engaging gaming service to customers in regional markets, supporting the local teams
• Support the Online Country Manager with competitor analysis, reporting, sharing of local trends and rolling out initiatives and plans from the Online team in Malta
• Eventually responsibility for online field force by region based on profitability and future growth/prospects
•  Assist in recruiting, training, and managing new Ambassadors and Offline Affiliates, and monitor performance and profitability.
•  Identify opportunities to cross sell and upsell customers to grow the online operations and profitability.
• Run regular customer focus groups and surveys.
• Assist the payments team where necessary (in regional payments/integration)
•  Have the finger on the pulse on the local market and industry, give suggestions, identify trends & insights, and provide competitive analysis.

Requirement / Qualifications

• She /He should be fluent in English Language, able to express oneself.
• He/ She will have proven track record of working in a fast-paced online environment and delivering growth in terms of sales and profitability.
• He/ She must have at least 3 years of hands-on experience with online acquisition (Display, Affiliate Marketing, Social Media, SEO, etc) and retention channels (Email/SMS marketing) and techniques.
• The ideal candidate has a combination of a creative mindset as well as strong analytical skills. They are data-driven and commercially astute.
• He/ She will be up to date with the latest trends and best practices in online marketing and will be comfortable in running/localizing campaigns as well as promotions and translating results in commercial benefits.
• She will be able to work within a team as well take initiatives and work on their own.
• She must have experience managing and giving direction to Customer Services and have an overall understanding of online operations.
• Candidates with experience in e-commerce and/or the gambling industry (Sportsbook, casino) will have a distinct advantage.
• Ability to work well under pressure and under short deadlines, and deliver projects on time and within budget.
• Have a keen Interest in Sports, especially football.
• She /He  should be able to attend meetings on behalf commercial manager.
• She/ He must be able to prepare reports and have command over grammar and spellings and ability to read and write.
• Applicant will also monitor performance and quality control plans to identify improvements, etc.
• HND, Degree holder or better