A reputable international duty-free shop is looking to recruit an IT Executive to aid operations.

Job purpose: Responsible for design, installation & maintain of IS infrastructure to ensure stable & smooth

Key Responsibilities :

• Maintain the server’s to keep the server uptime as 100 %
• Receive, priorities & respond to incoming work orders, calls &/or emails regarding equipment &/or connectivity problems.
• Accurately document instances of software, hardware issues failure, repair, installation and removal or other work requests.
• Ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs etc.
• Ensure effectiveness of security solutions, including firewalls, anti-virus, VPN and intrusion detection system.
• Monitor network performance, internet connection & troubleshoot problem areas as needed to identify and remedy network performance bottlenecks.
• Ensure network connectivity of all servers, workstations, telephone equipment, fax machines and other network appliances.
• Perform server & security audits and system backups and recovery.
• Maintain the daily backups of the applications.
• Implement, monitor and manage CCTV and Bio matric system as per HO guidelines.
• Complete the SAP sales posting and all transactions in SAP, LS Retail and Navision as per instructions and guideline provided by operations and HO.
• Manage the entire operations in terms of all IT activities.
• Follow the instructions from HO and maintain the IT compliances as per guidelines
• Operations support as instructed by Management

KPIs:

• Server / POS / Network uptime
• Security Validations
• Timely and accurate Backup Maintenance
• On time 100% Sales postings.

Competencies:

Functional

• Excellent knowledge in server administration and backup processes/ technologies.
• Hands on experience in Network Performance Tuning, LAN, Network Design and Implementation.
• Knowledge in database maintenance.
• Strong project management, strong focuses on quality and time management skills.
• Knowledge of POS and retail operation will be an added advantage.

Behavioral

• Excellent problem-solving, analytical and evaluative skills
• Ability to do multi-task, prioritize work and meet tight schedules
• Excellent interpersonal, communication & presentation skills.
• Follow ethical behaviour

Qualification & Experience: Graduation. Minimum 3 year experience in similar position.

Others mandatory requirement

• Good conduct certificates from previous employee.
• Non-criminal back-ground certificate from police.

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