Overview

Stationed in the Central ICT Laboratory, the successful applicant will work under direct supervision of the Chief ICT Assistant and provide helpdesk services to ICT authorized users leading to smooth operation of the ICT infrastructure of the college And under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides ICT and administrative support services to the ICT Help Desk and Support Team, provides daily technical support to users of information management tools and technology infrastructure

Job Functions/ Tasks

• Information and communications technology (ICT) professionals conduct research, plan, design, write, test,
• Provide advice and improve information technology systems, hardware, software and related concepts for specific applications
• Provide assistance in the use of personal computer hardware and software
• Set up and configure desktop computers, peripherals and accounts assigning security level
• Install software and install and repair hardware and peripherals;
• Troubleshoot, diagnose problems, implement corrective action and/or escalate to other technical resources as appropriate
• Administer user accounts
• Design and produce basic reports
• Transfer computer files between platforms
• Act as a user liaison for the ICT Department, communicating, resolving, and/or initiating the resolution of problems and concerns
• Maintain accurate records
• Any other tasks as requested by the IT Manager

Qualification Requirement & Experience

• Hold Bachelor of Science In ICT
• Possess minimum HND or University Diploma or its equivalent in the relevant subject area. He or She must have served for four (4) years in a college of education or a similar institution.