Role overview
Accountabilities, responsibilities and main duties:

To provide administrative and academic support for exams as agreed with Exams Delivery Manager

To include:

• Security and logging of question papers.
• Timely registration of candidates
• Maintain records and British Council files
• Examiner and invigilator administration
• Maintain security of exam papers, customer private details, software and system passwords, store room key and accountable stocks at all times.

Online information service delivery – review Exams Services web content on the Ghana website to ensure the information is correct and up-to-date

• Weekly, check information on the Ghana Exams Services webpage to ensure fees are correct, dates valid and forms are appropriate for exam product.
• Immediately bring any incorrect information to the attention of the EDM and follow up to ensure action is taken to present the correct information and/or takeout outdated information

Supervise Data collection, processing and management in conformity to UK Data Protection Act and Exams Services Confidentiality standards

Financial Management and Administrative assistance

Self-development

• Participate in training for Exams staff as may be required from time to time.
• Take responsibility in updating knowledge on exam boards’ products and rules and regulations as well as those of BC by studying information on websites and E&E intranet pages; reading email and hard copy updates.

NB: You must have the right to live and work in Ghana.

Special Requirements

• You may be required to work some unsocial hours, including weekends and do occasional travels.

Skills and Qualifications

• Events management and project organisation·
• Marketing and Customer Service ·
• Knowledge of UK examinations and qualifications.
• First Degree from a recognised University