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Depot Coordinator / Manager at Tropo Farms Ltd

Accra, Ghana
negotiable Expires in 3 months

JOB DETAIL

Tropo Farms Ltd is seeking to recruit a Depot Coordinator/Manager.

Job Description:

The depot coordinator is responsible for the operations of the depot, maintaining product quality & freshness and improving customer satisfaction.

The role requires incumbent to be able to start work as early as 4.30am

  • Lead the team to work towards Company visions and objectives, and implement activities that enables the achievement of agreed objectives.
  • Build the capacity and competencies of various teams members to align towards performance standards, protocols and standards
  • Lead the delivery of outstanding customer service at the Depot through fair and equitable treatment of customers to ensure that the Company is promoted.
  • Monitor and evaluate the quality of customer service and implements continuous improvement programs to improve customer experience.
  • Able to handle questions, request and aggression by customers on a professional ground.
  • Manages stock availability and security through appropriate stock control procedures and effective administration of orders, receiving stock, sales and stock management throughout the product life cycle.

Qualification Required & Experience

  • Degree in Business, Management, Social Sciences or other related fields Ability to solve problems and facilitate creative and innovative thinking method in solving problems at site
  • Ability to analyse data, draw budget for location with basic knowledge of accounting.
  • Must have self-confidence, sets standards of excellence through benchmarking and striving to achieve best practice at the depot.

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