A Reputable Travel & Tour Company seeks the services of a Business Development Officer.

Specific Responsibilities

• Be the main contact person between the potential client and the company
• Convert customer personal travel wishes into tailor-made travel proposals
• Ensure all necessary steps are being taken from the inquiry, booking, and execution to evaluation of the tour. Reconfirm the services with related suppliers such as restaurants, hotel, driver
• Handle feedback and complaint in a professional manner
• Act as a liaison between the office and the field staff (drivers, guides and freelancers)
• Supervise the hotel reservations desk
• Work in complete cooperation with the rest of the office team (reservations, front office, account and general manager)
• Provide general information, explanation regarding tour destinations, visiting sites as well as culture, country facts, local tradition and other related to tour requirement
• Study, check and research for required information related to the tour such destinations,
  spot of interest…etc
• Prepare and collect tour documents including tour itinerary, feedback form, suppliers’ contacts and other related requirements for the tour
• Ensuring that the tour is running smoothly for individual members of the group; ensure compliance with company policy or tour regulations
• Be flexible to work outside office hours if necessary
• Optimize tour handling and other administrative procedures
• Assist in new product development and sales.
• Perform any other activity as assigned by CEO.

Qualifications And Requirement

• Diploma/HND/Degree/Tourism/Business/Marketing/Operations or a related field from a
  recognized Institution
• Must have completed National service
• Proficiency in MS Word and Excel
• Must have good attitude and willing to learn
• Must have an opened mind towards research and development
• Must have a strong passion in the tourism industry
• Must be able to work under pressure and meet tight deadlines
• Sound Reporting and effective Communication

Salary range: Officer (14,400 – 16,800 pa gross)