Branch Manager at A Reputable Financial Institution

Job Brief

A reputable financial institution is looking for Branch Managers to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidates will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities

  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives and business plans
  • Meet goals and metrics
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Prepare branch budget and submit to head office
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration

Requirements

  • Proven branch management experience from a financial institution
  • Sufficient knowledge of modern management techniques and best practices
  • Ability to meet sales targets and marketing goals
  • Business Development experience in the banking sector
  • Familiarity with industry’s rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills
  • Degree in Business Administration or related field

Only shortlisted candidates will be contacted.

This job has expired.

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